How do you protect my client relationship?
Mutual non-solicit in every engagement letter -- written, not promised. MLDeep does not pitch retainer, creative, growth, or lifecycle work to your client during or after the engagement. The technical scope is the entire scope.
What does a sprint cost and how long does it take?
Feasibility Sprint: $5,000-$8,000, 1 week. RapidOps Automation Sprint: $5,000-$8,000, 1-2 weeks. Both fixed-price, written into the SOW before kickoff. No hourly billing, no scope creep.
White-label or co-branded -- how does the billing work?
Three options decided in the fit call: (1) sub on your paper -- MLDeep contracts to you, you contract to the client at your margin; (2) white-label invoice through your firm; (3) direct contract with the client plus mutual non-solicit with you. Each gets a different invoice template. Pricing to MLDeep is the same across all three.
Timezone overlap and response time?
Responses within one business day. Live calls overlap 17:00-22:00 IST / 07:30-12:30 ET. During an active sprint, written daily status lands in your inbox by 09:00 ET. India-based primary; client-facing comms can carry your firm's signature.
What if you are sick or double-booked mid-sprint?
MLDeep is a single-practitioner consultancy. Domain Methods is a formal delivery partner for capacity extension -- on hard-deadline sprints, their consultants can step in under MLDeep's brand and direction. You will know about this option before signing the engagement letter.
Do you carry SOC 2 or E&O insurance?
No -- single-practitioner consultancy. Trust controls in writing: mutual NDA, read-only access by default, engagement-scoped credentials, single-operator access (no subcontractors), engagement-end deletion within 7 days, liability capped at fees paid.