✓Healthy book — +12% blended, every lane profitable.Costed from your TMS and your agent accruals. Looks profitable… until the actual agent invoices land.
⚠ Every lane bleeding your margin is costed from agent accruals — not the actual invoice when it lands.
Your accruals never reconcile to the agent's actual debit notes, so 3 lanes are overstated and two run at a loss — about ~$1.2M of booked margin that isn't there. Reconcile each agent invoice to the job and the loss surfaces before the quarter closes.
Illustrative · representative model, not a client. World map: Natural Earth (public domain).